I’m having a technical issue. What should I do?

We're very sorry if the game is not working as you expected. If you're having problems, try some of these steps:

  1. Restart your device.
  2. Check for available game updates in the App Store, Google Play, or the Amazon Appstore.
  3. Check for available software updates for your device.

If none of the steps mentioned above helped, contact our customer support and describe the issue in detail:

  1. What exactly is going wrong.
  2. What you're doing that leads to the problem.
  3. When the problem occurred for the first time (after updating, when reinstalling, or at some other point).
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