If the game won’t run/crashes during launch, don’t give up — most of the time this problem is quite easy to solve.
1) Refresh the game page.
2) If the problem remains after the page has been refreshed, clear out your browser’s cache and try again.
3) If clearing out the cache doesn’t work, we recommend using another browser to play the game.
4) If the game won’t even launch in another browser, update/reinstall Adobe Flash Player, then reload the game page again.
If none of these solutions work for you and the game still won’t run, please contact Tech Support.